Terms of Service – MercedesKits

Effective Date: November 26, 2023

Welcome to MercedesKits. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

Company Name: MercedesKits
Address: Kalvenes iela 27, Aizputes pilsēta, Dienvidkurzemes novads Aizpute, LV-3456, Latvia
Phone: +371 25 376 919

1. Acceptance of Terms

By using our website, placing an order, or interacting with MercedesKits services, you confirm that you are at least 18 years old and legally able to enter binding agreements.
If you do not agree with any part of these Terms, please do not use our website.

2. Products and Descriptions

MercedesKits sells automotive parts and accessories.
We strive to provide accurate product descriptions, images, and specifications; however:

• Colors, shapes, and details may vary slightly

• Some items may require professional installation

• Compatibility is the buyer’s responsibility unless otherwise stated

MercedesKits does not guarantee that every product will fit your vehicle unless explicitly confirmed by us.

3. Pricing and Payments

All prices displayed on our website are final unless stated otherwise.
We reserve the right to modify prices at any time without prior notice.

By placing an order, you confirm that:

• All billing information is accurate

• You are authorized to use the selected payment method

4. Order Processing

Order processing begins once payment is confirmed.

In-stock items

Shipped within 1–5 business days.

Made-to-order items (not in stock)

Production time: 5–20 days, followed by shipment.

Order confirmation does not guarantee availability. If an item cannot be fulfilled, we will notify you.

5. Shipping

Shipping times vary depending on destination and carrier.

• Average delivery time: 5–14 days after dispatch

• Delays caused by carriers, customs, or weather are not the responsibility of MercedesKits

Customs fees or import taxes are paid by the customer.

Full shipping rules are described in our Shipping Policy.

6. Returns and Refunds

MercedesKits accepts returns only if:

• The item is defective

• The item was damaged during shipping

• The wrong item was sent due to our error

Customers must contact us within 30 days from the date of order.

Refunds are issued only if the item is defective, damaged, or missing.
Items chosen incorrectly by the customer are not eligible.

Full details are provided in our Return & Refund Policy.

7. Accuracy of Information

We do our best to ensure that information on the website is correct.
However, MercedesKits is not responsible for:

• Typographical errors

• Inaccuracies in product descriptions

• Out-of-date or incomplete information

We reserve the right to correct any inaccuracies at any time.

8. Prohibited Uses

You agree not to use the website for:

• Illegal or fraudulent activities

• Uploading harmful code or malware

• Attempting to hack, disrupt, or overload systems

• Violating intellectual property rights

• Harassing or abusing others

Violation of these rules may result in denied access to services.

9. Limitation of Liability

MercedesKits is not liable for:

• Losses resulting from improper installation

• Damage caused by incorrect product selection

• Delays or failures caused by external shipping carriers

• Loss of profit, revenue, or data

Our liability is strictly limited to the value of the purchased product.

10. Warranty

Unless explicitly stated, MercedesKits products are sold without warranty, except for statutory rights required by applicable law.

11. Changes to Terms

MercedesKits may update these Terms at any time.
Changes take effect immediately once published on the website.

Continued use of the website means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Latvia.
Any disputes will be handled under Latvian jurisdiction.

13. Contact Information

For questions regarding these Terms:

Phone: +371 25 376 919
Address: Kalvenes iela 27, Aizputes pilsēta, Dienvidkurzemes novads Aizpute, LV-3456, Latvia